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Another family in the Region of Waterloo is raising concerns about the sign-up process for before-and-after school care .
According to Cheryl Hossfeld, she was able to sign her daughter up for care at the Waterloo Catholic District School Board school her daughter attends. When Hossfeld tried to sign her son up for the same program at the same school, she said her son was assigned to care at a different school.
“I got my daughter in. That was fine. But when I got the email for my son it said he had gotten switched to a different school, and I’m like, ‘are you kidding me?’” Hossfeld said.
The Catholic board is doing a staggered approach this year, with different schools assigned certain days for families to sign up. It comes after the system used to register, Onelist, was plagued with problems last year.
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CTV News has heard from several parents at the Waterloo Region District School Board who also experienced technical errors when trying to sign up for before-and-after school care. Many say they’ve also been waitlisted.
Both school boards tell CTV News they’ll have a better idea of how many children are on the wait list in the coming days.